Shipping Protection by Route
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- LOUISE ROW is pleased to offer the option for complimentary Local Pick-Up at Rebecca Bree Boutique at 3680 West 4th Ave, Vancouver (BC).
- Pick up is offered 48 hours after your purchase is made, (with exceptions) with valid photo ID that matches the credit card information on file. No exceptions.
- Pick-Up is available Tuesday through Sunday, 11-6pm, with the exception of holidays.
- When your order is ready for pick-up, you will receive a notification email.
- For any questions during the process, please contact hello@louiserow.com with your order number.
At LOUISE ROW, all purchases are considered final sale. This means we are unable to accept returns, refunds, or exchanges for any items. Similar to other luxury resale platforms, this policy ensures the authenticity and integrity of the pieces from our curated collections. By maintaining a strict final sale policy, we uphold the trust and confidence of our customers and consignors alike.
LOUISE ROW is committed to representing genuine authentic items. We guarantee all items represented on our website and sold by us are authentic items.
LOUISE ROW is not affiliated with this brand. We guarantee this is an authentic item and is a registered trademark of this brand.
LOUISE ROW is not affiliated or associated with any trademarks shown in relation to the products sold on our website or social media platform as these trademarks are owned and controlled by the trademark owner.
We would love to answer them for you! Send us a message through our contact page and we will be in touch. If the question is regarding a specific item from our store, please include its name and brand in your message, and we will be happy to assist you.